Tuesday, October 27, 2009

The Financial Crisis Devolution Into PR

TW: This piece follows on the Smith piece I cited a couple of days ago about the media's inability to deal with the financial crisis in a substantive way and in fact it has become a PR flack for Wall Street and the government. I agree. I struggle to post much on the financial crisis here because it is very detailed and quickly exceeds my own technical comfort and interest level. It is also boring unless you are very into financial arcana. It is, however, crucial.

Into this void flows PR and marketing and lobbyists. Both Wall Street and the government have become increasingly sophisticated in PR and branding. And when I say PR I mean someone taking reality and bending it towards their own benefit (i.e. the Bush push to invade Iraq as a prime example). PR folks are not necessarily bad people but they are most definitely not looking out for the greater good only the good of their own or their clients.

Folks sense we have (to date) avoided another Great Depression just barely and things like executive compensation are out of whack yet the impetus for financial reform appears to dim by the day.

From Jim Kwak at Baseline Scenario:
"...Pew Research Center to show that media coverage of the financial crisis and recession has focused primarily on political battles – stimulus, bailouts, etc. – rather than on problems in the real economy. What’s more, economic coverage in general has fallen off since the stock market rebound earlier this year and the Obama administration’s “all clear” signal. She also discusses psychological research that shows that people can be easily influenced to believe things that are not true, simply because people around them seem to believe those things.

Smith traces this phenomenon to two main sources: the steady evolution of journalism into a traditional profit-oriented business than can no longer afford to invest heavily in investigative journalism; and the increased ability of political leaders, following the lead of private corporations, to control the message that is transmitted via the media...


I had my first experience with modern PR during the Internet boom, when I was in marketing at Ariba. (Remember us? Market value of $40 billion at a time when our revenues were less than $100 million per quarter.) We would be planning an acquisition, and I would meet with these nice people from our PR firm who understood nothing about our technology, or our products, or our markets, or the company we were buying. And they would decide that our top-level messages needed to be X, Y, and Z, which were so devoid of content that they couldn’t even be accused of being false. And that’s what we would use in our press release and our analyst call, and a few hours later we would see it echoed in the news stories and the analyst comments.

Now, if you’re a company of only middling interest (even when we were the hottest thing in Silicon Valley, we were not one of America’s major companies), this is easy. You don’t have the New York Times or Wall Street Journal trying to bust you, and, it’s true, most of the people covering you tend to be nice — in part because they don’t want to lose their access, but probably more because, at the time, they wanted to be a part of our success. Calling a spade a spade would not only have been impolite, but it would have exposed the lie that all these Internet-era financial journalists and research analysts were living just as much as we were.

However, it should be a little harder for the government. But the fear of alienating sources no doubt plays a big role. And then there is the fact that the financial crisis and the recession are just complicated...it enables the government to avoid tackling the flaws in our financial and political systems that caused the crisis in the first place, and so, in a real sense, nothing has changed; it also minimizes an extremely severe recession and implies that there is little more to be done at this point to help the millions of people who are hurting from it. But that’s the message the government is putting out, and there’s not a lot that a few people who are crazy enough to spend their free time writing blogs can do about it.

...Out on Main Street, people may be out of work, unhappy, and confused, but there’s no political momentum for change, at least not on the real issues that affect their economic well-being.
http://baselinescenario.com/2009/10/16/move-along/

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